Lecturer, Department of Business Administration
MUHTASIM DAIAN
Designation: Lecturer, Department of Business Administration
Qualification: Master of Management (Digital Marketing), WSB University, Poland; BBA (Marketing), Bangalore University, India.
Mobile: 01336984500
E-mail: daianprithu@gmail.com & muhtasim.daian@uob.edu.bd
Muhtasim Daian is currently serving as a Lecturer in the Department of Business Administration at the University of Brahmanbaria. He holds a Master of Management in Digital Marketing from WSB University, Poland, and a Bachelor of Business Administration (Marketing) from Bangalore University, India.
Prior to joining the University of Brahmanbaria, he worked in logistics, sales operations, and business consultancy in Poland. He also serves as a Research Assistant at the International Research Collaboration Bangladesh (IRCB).
Research Assistant, IRCB (International Research Collaboration Bangladesh)
Conduct academic research and contribute to collaborative research projects. Assist in data collection, analysis, and preparation of research reports and publications. Support coordination and communication in international research collaborations.
Senior Sales Operations Specialist, Z&Z Corporation Sp. z o.o, Warsaw, Poland
Lead consultancy operations supporting foreign professionals seeking legalization services in Poland. Provide advisory support on residence permits, work permits, and business registration processes. Deliver client consultations and resolve complex administrative and legal inquiries
Quality Control & Returns Specialist, CEVA Logistics, Poznań, Poland
Conducted quality inspections and return eligibility assessments for logistics operations. Managed product return documentation and compliance with operational quality standards. Coordinated with internal teams to resolve discrepancies and improve workflow efficiency
Urban Logistics Coordinator, Eternis, Wrocław, Poland
Communicated with customers to resolve operational inquiries and service issues. Ensured adherence to operational safety and quality standards during delivery processes. Contributed to improving logistics performance through operational coordination
- Business Reporting
- Data Analysis
- Presentation
- Microsoft Office 365
- CRM Systems
- Teamwork
- Oracle Database Management
- Public Speaking
- ERP Systems
Client Service Excellence: Improved merchant satisfaction by 20% through streamlined onboarding and
operational support.
Operational Tools Training Initiative: Trained team members on Salesforce and Jira, increasing operational efficiency by 40%
Languages:
English C1 (Full Professional Proficiency),
Bengali (Native),
Polish A2
Certifications:
Social Media Marketing Certification – HubSpot Academy, Introduction to Generative AI -Google Cloud Skills Boost, Salesforce Certified Administrator Course – Udemy